VIK Gran hotel Costa del Sol Official Website
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MEASURES COVID-19

Cancellation policy

For reservations after March 14, 2020:
All our rates are with free cancellation from March 14, 2020, so if you have a reservation made through our website and need to cancel it, you can do so up to 24 hours before the date of entry.

Safety and comfort
Our top priority is now the safety and comfort of our guests and staff.

We have taken additional measures to the existing ones for safety and comfort:
  • Our staff has the necessary training to prevent and manage the security that the moment requires.
  • We reinforced the staff of cleaning staff and increased the frequency of disinfection.
  • Our workers will be ready at all times to inform and advise you on any issue regarding the Covid-19.
  • We are using cleaning products recommended specifically for disinfecting COVID 19.
  • Hand sanitizer is available to customers in common areas for use.
  • We have extended service hours to guarantee capacity and safety distances between customers.
  • We extend our service on the outdoor terrace, with more furniture, so that you can enjoy nature directly and always comply with distance and safety regulations.
  • COVID-19 individual welcome kit

Safety and Comfort are our main priorities in all our operations.

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